The customer service insisted on charging me $150 for cancellation fee. Hello! of reviewers recommend JustFly. Save your money and book directly with airline or another agent. Phone: 1-800-717-5015. Google Analytics a free Google service used by millions of websites and apps is actually the biggest cross-site tracker on the Internet, lurking creepily behind the scenes on around 72.6% of the top 75k sites. She. the customer service agents at Justfly are accommodating and patient in answering my queries when I tried to clarified a few things about their policies and travel deals. Justfly.com is in Leisure, Travel & Tourism sector. JustFly offers a wide catalog of cruise options for all traveller types! Hotels. There is only 1 way to get customer help from them. The normal is just fly should secure our new flight dates then cancel our original date and not the opposite. Make sure you check k Facebook reviews and other sites. So that a staff member may better assist you, provide the following information. Search and Compare our best deals with over 440+ airlines - Book now! I tried to do it on Lufthansa's website but I talked to them a they said I have to have . View customer complaints of Justfly, BBB helps resolve disputes with the services or products a business provides. They pretend to give you a good deal but when you book they say you can cancel in 24 hours with no problem. Justfly.com has a consumer rating of 3.44 stars from 5,818 reviews indicating that most customers are generally satisfied with their purchases. You will be overcharged by Justfly, who will then demand that you pay even higher fees. Last year I booked a flight for my daughter and I to travel to Russia. Consumers satisfied with Justfly.com most frequently mention best price, cheap flights and next time.Justfly.com ranks 4th among Discount Travel sites. GetHuman features available: Current hold time. Flights. Immediately called Justfly and was told that this is "modification fee" of $75 pp. Date of experience: 21 October 2022. Company Reviews Questions. Please call us at the following number: Toll-Free, 24/7 1-800-717-5015 14 %. Hotels. We are a dedicated team of over 200 software engineers and travel specialists that work tirelessly to make JustFly the best way to plan, book, and manage your travel plans. Best regards . How can I reach a live human at Justfly? Has anyone used Justfly? Answer 351 of 1,642: As of today, May 26, 2015 I will make it my mission anyone that asks about Justfly will know don't even make them an option when it comes to booking a flight. JustFly - dishonest and hidden charges. On August 26, 2016, I purchased two airline tickets to London from Justfly***, one for daughter ( [redacted] -one way) and one for me ( [redacted] Sr.-Roundtrip)The cost of my daughter's ticket was $(American Airline eticket #: [redacted] ) and the cost for my ticket was $(American Airline eticket [redacted] )The flights were leaving from Cincinnati, OH airport on 8/On the morning of the 8/31 . Date of experience: September 11, 2022. Refund. Useful. While JustFly does not offer live chat, they do have a phone number. Search and Compare our best deals with over 440+ airlines - Book now! Their rules are ridiculous to me. I also received an incorrect itinerary from this company, and they subsequently demanded payment from me. You will be overcharged by Justfly. If you do not find the answer to your question, you are welcome to contact us via chat, telephone or for specific matters via our contact forms. Find Cheap Flights and Save. Stay away from just fly. Some airlines are allowing tickets to be refunded even if you purchased non-refundable tickets due to COVID-19 outbreak. "(The rep) said, 'Well, things change.'" So, Cleary changed her mind and told the rep to cancel the flight. Waited for it to fall off but it posted today. For more information, please visit FlightHubGroup. Round Trip. These are the two Justfly customer service contact numbers: +1 (800) 717-5015. Immediately called Justfly and was told that this is "modification fee" of $75 pp. SCAM IS THE BEST WAY To DESCRIBE JUSTFLY.COM STAY AWAY FROM JUSTFLY.COM This online travel agency is a scam. We fought it for 2 whole years until we understood that not only their customer service but the management layer of justfly and flighthub are all scammers with absolutely no integrity or respect for customers. When I tried to use the credit I spent over 7 hours on hold, not to mention the time wasted on their non-functional website. By 2019, Justfly had garnered around five million active users but was sued by the city attorney of San Francisco, Dennis Herrera. Please allow 72 hours before calling our service department. However, when you do go cancel they will not let you proceed until they charge you credit card $225. Cars. You will be overcharged by Justfly, who will then demand that you pay even higher fees. Feel free to use our search function in the upper right corner, or look among our most common questions. Date of experience: August 21, 2022. Any reason for refund must not be foreseeable at the time You made the Booking. The problem is them,they fail to take timely action when requested, instead ignoring and then blame you. This site gets your attention by listing the lowest prices for flight bookings. I wrote to British Airways customer service with the booking information from justfly and Aer Lingus, and they gave me a British Airways booking number so I could manage the booking myself in their system (I wanted to order a vegetarian meal), and from that point on it was . Based on 160k+ Reviews. First time renting a car using justfly, price paid in advance was not the price paid at counter Cancun, MX for MEX-RENT-A-CARI was forced to paid a difference of 100% if I wanted to use the carI was left with no option, called company to complain and they could not resolved it between Justfly and MEX-CAR Rental Nowhere in website or fine print mention obligation to pay extra at pickup time in . Jason was a total dick on the phone, very rude, very bad customer service, didn't even want to hear what I had to say and just talked over me the whole time. Let's Chat. Their lack of service and incompetence cost me a lot of money and stress. Immediately called Justfly and was told that this is "modification fee" of $75 pp. JustFly phone numbers +1 800 717 5015 24 24 +1 800 717 7616 23 18 What is JustFly's email address? Check out what 41,706 people have written so far, and share your own experience. Purchased 2 tickets for 3/2023 on Copa and cancelled 50 MIN later. Flights. My Visa initially showed a pending charge from Copa and then a separate charge $150 from Justfly appeared. Phoning customer service representatives is never an ideal option to request a refund. I will never recommend JustFly, and will contact the California AG's office to provide more details to add to their law suit against this outfit for "SWINDLING". NEW DEALS EVERY DAY We have negotiated with every major airline to pass the savings on to you. Date of experience: 24 October 2022. First Name* Last Name Email Shipping Address Briefly explain your reason for this chat * 100 Characters. She said the rep told . If you have a planned trip, you can also check out our Travel Info section. I could not find on the receipt where the charges where coming from. Refunds are only available for un-flown flights. I bought tickets through Justfly for Milan to Seattle for May and obviously the flight was cancelled. Cars. The number for JustFly customer service is 1-800-717-5015. tell us about yourself. Remind me when call center opens. JustFly's support and contact email address is support@justfly.com JustFly website www.justfly.com What category is JustFly related to? Connect with ANA Inquiries from the United States This page contains information on making inquiries with ANA. | Read 39,061-39,064 Reviews out of 39,064 If you don't want to get charged and then yelled at by the customer service representatives, avoid using Justfly. Waited for it to fall off but it posted today. JustFly customer satisfaction; Powered by: Based on 160k+ Reviews. Waited for it to fall off but it posted today. They kept $1,100 dollars of mine when air travel was stopped and gave me a worthless credit and never refunded my money. General Conditions of Refund. One Way. If you don't want to get charged and then yelled at by the customer service representatives, avoid using Justfly. We do not refund if You made Your Booking by mistake, or it is no longer wanted or needed. "Customer service is our priority." ABOUT THE AUTHOR Sophia Harris Business reporter Based in Toronto, Sophia Harris covers consumer and business for CBC News web, radio and TV. Find the best way to contact Just Flight For technical support see the support section where you can get update information, answers to common questions and to contact our technical support team. You can also browse common inquiries, though you can choose to interact with our new 24/7 chatbot if you'd prefer automatic responses. Get Informed Still Need Help? Or just take advantage of GetHuman's tools for getting attention on your issue faster: JustFly is related to the Airlines category. I also received an incorrect itinerary from this company, and they subsequently demanded payment from me. This sounded suspicious so I told them I decided to book the flights with another outfit and they promised to refund me the $3,500 I had paid them.. Our agents will be happy to assist you. The best phone number for JustFly is their +1 800-717-5015 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Do you agree with CheapFareGuru's 4-star rating? It is extremely hard to contact them , i spent several days teying to contact them for hours , after few hours on the phone ,an agent will answer and can barely speak English and have no clue what to do. Soon after, Justfly said the airline cancelled the flight on that day we wanted to travel so I would have to book another. We believe in giving consumers the chance to share honest feedback and play a part in giving businesses the insight they need to . SALES NEW DEALS EVERY DAY We have negotiated with every major airline to pass the savings on to you. JustFly (or JustFly.com) is an online metasearch engine and travel agency similar to TripAdvisor. Feefo isn't your average reviews platform. Jason for customer service was a total dick on the phone. When I called to ask, they just said it was part of the ticket . You can rebook by contacting one of our Customer Service Agents or by logging into "Manage My Booking". How come JustFly allows multiple bookings of the same passengers for the same flights on the same days? What are the social media accounts of JustFly? Customer Service. I will be fighting back for our money. Other Cheap Flight Ticket Hacking Tools They sent us an email asking us to call their customer support number because they need details and you can not reply to the email. Customer service. My Visa initially showed a pending charge from Copa and then a separate charge $150 from Justfly appeared. Discover which options are the fastest to get your customer service issues resolved.. Make no mistake. Try the contact number finder tool for free,get started in seconds No Credit Card Required SIGN UP FOR FREE Mr. E by EasyLeadz is the easiest way to find B2B contact numbers with just one click. . Bad customer service that cost us an additional $ 1,217.40 to fly back home. Visit Website. justfly.com owes me a refund of $for a unbooked and overcharged flight here is the the full transaction history listed below: first of all i did not authorize them to bill me $4467.17, the flight that was supposed to be on was only $1120.00, not only that they billed me for an airline i did not choose eitherthere are over complaints on the This company does not typically respond to reviews You must rebook your new flight(s) through JustFly.

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